Privacy Policy

1. Information We Collect

We may collect and maintain the following types of personal information when you engage with our agency:

Personal Identifiable Information (PII)

• Name, address, and date of birth
• Social Security Number (where required to process coverage)
• Medicare and health insurance information

Health Information

• Medical history and health conditions
• Prescription and treatment information

Contact Information

• Email address and phone number

Technology & Usage Information

• Device and usage data (e.g., IP address, browser type, interaction logs) collected for security, fraud prevention, and service improvement

2. How We Use Your Information

• Provide services: to facilitate your enrollment in Medicare and related healthcare coverage.
• Verify eligibility: to determine your eligibility for Medicare and related benefits.
• Communication: to send you important information about your coverage, updates, appointment reminders, and other relevant communications.
• Customer support: to respond to your inquiries and provide support.
• Improve services: to analyze and improve our services.
• Legal compliance: to comply with legal and regulatory requirements.

3. How We Protect Your Information

We employ reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction, and restrict access to authorized employees and trusted service providers.

4. Sharing Your Information

• Service providers: we may share information with third-party service providers who assist in carrying out our services, subject to appropriate contractual safeguards.
• Legal requirements: we may disclose your information as required by law, regulation, or legal process.
• Business transfers: in the event of a merger, acquisition, or sale, your information may be transferred to the acquiring entity.

Mobile & SMS Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. SMS / Text Messaging

By providing your phone number and opting in, you consent to receive SMS text messages and phone calls from us about your insurance options, appointments, and account. Message and data rates may apply, and message frequency varies. You can reply STOP at any time to opt out, or HELP for assistance. See our SMS Terms for details. Opting in is not a condition of purchasing any product or service.

6. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, and delete your information, and to opt out of certain communications. To exercise these rights, contact us at:

Davis Capital & Insurance Corp
1451 W. Cypress Creek Road, Suite 300, Fort Lauderdale, FL 33309
Phone: (331) 296-2505
Email: recruiting@dciagency.us

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated policy on our website and update the “last updated” date above.